Utilities are working in a more complex environment. They face aging infrastructure, workforce shortages, rising costs, higher customer expectations, and faster digital change. Many have invested in systems like SAP PM, SAP IS-U, GIS, HES, SCADA, and Field Service Management. Even so, operations are often still fragmented, data is disconnected, and decisions are made too late.
The next generation of utility needs more than asset management and work execution. It needs operational intelligence. This means turning operational data into useful insights for workforce management, asset performance, inspections, maintenance planning, reliability engineering, and field operations.
