Building AI-Powered Future for Utilities
In May 2025, Impresa.ai had the privilege of participating in two impactful events shaping the future of the Utilities Industry — FII Institute Priority, Europe 2025 in Tirana, Albania, and Innovate UtilityCX 2025 at IUCX Phoenix, USA. Across both stages, we shared our perspective on the intelligent, sustainable, and customer-centric future we’re building together with our partners and clients.
FII Institute Priority, Tirana,
Albania | May 16–17, 2025
At FII Institute Priority, Europe 2025 in Tirana, Albania, Rohit Pareek, our Chief Product Officer, joined a panel discussing Europe's role in the global tech ecosystem. Rather than emulating Silicon Valley, Rohit emphasized Europe's unique strengths in becoming the world's intelligence hub.
The key to Europe’s success rests strongly on:
• Leveraging Europe's diverse innovation ecosystems to foster AI advancement
• Streamlining cross-border collaborations to eliminate internal barriers and
• Enhanced investment in industrial AI to drive sustainable growth.
Impresa.ai is committed to this vision. By innovating and integrating AI solutions that align with Europe's goals for energy security and sustainable development, we believe that we can be a partner to this continent's future and success.
Innovate UtilityCX, Phoenix,
USA | May 6–8, 2025
Reflecting on Innovate UtilityCX 2025, we're grateful for all the fantastic and meaningful interactions that we had with the Industry leaders. Talking about your challenges and exploring solutions with you was interesting and invaluable to our understanding of the landscape.
In particular, there were three features of Impresa that we found ourselves talking about in depth.
• 𝗜𝗺𝗽𝗿𝗲𝘀𝗮 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗗𝗮𝘁𝗮 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺: Here, we offer AI-enabled operational insights, enhancing metering, billing and customer engagement.
• 𝗜𝗺𝗽𝗿𝗲𝘀𝗮 𝗠𝗲𝘁𝗲𝗿 𝗗𝗮𝘁𝗮 𝗛𝘂𝗯: MDH ensures accurate data collection and validation, improving billing accuracy and customer satisfaction.
• 𝗜𝗺𝗽𝗿𝗲𝘀𝗮 𝗖𝗫: Self-Service Portal for Utility Consumers enabling effortless bill payments, real-time usage insights, and seamless service tracking—all in one intuitive platform. Impresa CX enhances customer satisfaction while optimizing utility operations, reducing costs, and delivering a smarter, more connected experience.
Data is good. Insights are better.
Action is everything.
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